At Quality Sport Wear, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit our website qualitysportswearus.com or make a purchase from us.

By using our website, you consent to the practices described in this policy. We encourage you to read this document carefully to understand our approach to privacy.

1. Information We Collect

We collect information that helps us provide our services and enhance your shopping experience:

  • Personal Information: When you make a purchase, we collect your name, email address, shipping address, payment information, and phone number.
  • Transaction Data: Details about purchases you make through our website, including products ordered, payment method, and transaction history.
  • Technical Information: IP address, browser type, device information, and pages you visit on our site.
  • Communication Data: Any correspondence when you contact our customer service team.

2. How We Use Your Information

We use your information for the following purposes:

  • Process and fulfill your orders for activewear, nutrition products, and accessories
  • Provide customer support and respond to your inquiries
  • Improve our website, products, and services
  • Send transactional emails (order confirmations, shipping updates)
  • With your consent, send marketing communications about new products, promotions, and fitness tips
  • Prevent fraud and enhance security of our website
  • Comply with legal obligations

3. Data Sharing and Disclosure

We may share your information with third parties in the following circumstances:

  • Service Providers: We work with trusted partners who assist in payment processing (Visa, MasterCard, JCB, PayPal), shipping, marketing, and website operations. These providers only access information necessary to perform their functions.
  • Legal Requirements: We may disclose information when required by law, court order, or governmental authority.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, customer information may be transferred as a business asset.

We do not sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

Your data is stored on secure servers with appropriate technical and organizational measures to protect it:

  • We use SSL encryption to protect data transmission between your browser and our website
  • Payment information is processed through PCI-DSS compliant payment processors
  • We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy
  • While we implement strong security measures, no method of electronic transmission or storage is 100% secure

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access and receive a copy of your personal data
  • Correct inaccurate or incomplete information
  • Request deletion of your personal data
  • Object to or restrict certain processing activities
  • Data portability (receiving your data in a structured, machine-readable format)
  • Withdraw consent for marketing communications at any time

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

  • Essential Cookies: Required for basic website functionality and transaction processing
  • Analytical Cookies: Help us understand how visitors interact with our website
  • Marketing Cookies: Used to deliver relevant advertisements and track campaign performance

You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

7. International Data Transfers

As we serve customers globally (excluding some remote areas and with limited service in Asia), your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

8. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on our website with a revised “Last Updated” date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: [email protected]

Address: Quality Sport Wear, 941 Clifford Street, Oakland, US 94612

Thank you for trusting Quality Sport Wear with your activewear needs and personal information. We’re committed to supporting your active lifestyle while protecting your privacy.