Product Information
What types of products do you offer?
We specialize in premium activewear including leggings, sports bras, crop tops, hoodies, jackets, swimwear, and fitness accessories like booty bands and gloves. Our collection is designed to support both your workouts and street style.
Are your products suitable for intense workouts?
Absolutely! Our clothing is designed for performance and comfort during various physical activities, from yoga to high-intensity training.
Do you offer nutrition products too?
Yes, we have a nutrition category to complement your active lifestyle with quality supplements and health products.
Ordering & Account
How do I create an account?
You can create an account during checkout by providing your email and creating a password. This will allow you to track orders and save preferences.
Can I modify my order after placing it?
We process orders quickly to ensure fast delivery. Please contact us immediately at [email protected] if you need to modify your order, and we’ll try our best to help.
What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal for your convenience and security.
Shipping & Delivery
Where do you ship?
We ship globally! However, delivery to some parts of Asia and remote areas may not be available due to logistical constraints.
What are your shipping options?
We offer two convenient options:
– Standard Shipping: $12.95 via DHL or FedEx (10-15 days after shipment)
– Free Shipping: On orders over $50 via EMS (15-25 days after shipment)
– Standard Shipping: $12.95 via DHL or FedEx (10-15 days after shipment)
– Free Shipping: On orders over $50 via EMS (15-25 days after shipment)
How long does order processing take?
Our Oakland team processes orders within 1-2 business days before shipment.
Will I receive tracking information?
Yes! Once your order ships, we’ll provide tracking information so you can follow your package’s journey to your doorstep.
Returns & Exchanges
What is your return policy?
We offer hassle-free returns within 15 days of receipt. Just contact us at [email protected], and we’ll guide you through the easy process.
Are there any conditions for returns?
Items must be unworn, unwashed, and with original tags attached. We want you to love every piece from our collection!
How long do refunds take to process?
Once we receive your return, refunds are typically processed within 5-7 business days.
Contact & Support
How can I contact customer service?
Reach us anytime at [email protected]. Our team is based in Oakland and happy to help with any questions!
Where are you located?
We’re based in Oakland, California at 941 Clifford Street, Oakland, US 94612, serving activewear enthusiasts worldwide.
Thank you for choosing Quality Sport Wearโwhere your ambition meets its perfect match. We’re not just delivering activewear; we’re supporting your active lifestyle every step of the way.
